These Terms and Conditions govern the use of the Win Win Property website. By browsing the website you accept them. If you do not agree with them, please do not use the website.
1. Who we are
- Win Win Property is the brand of Winner Cotton Unipessoal, Lda., Portuguese tax number (NIPC) 510319920.
- Registered office: Avenida Cerro da Vila, Edifício Aquamar, Loja 1, Vilamoura, Portugal.
- Real-estate brokerage licensed by IMPIC — AMI licence no. 15505.
- Contact: info@winwin-property.pt · +351 929 126 603.
2. Purpose of the website
The website presents the agency’s services and the properties available for temporary rental and for sale. It is not possible to book, buy or pay through the website.
Requests sent through the form, WhatsApp or the assistant are requests for information: they are not a booking, an offer or a contract. Any rental or sale depends on confirmed availability, a viewing and the signing of the appropriate documents.
3. Property information
Descriptions, photographs, areas, features, availability and prices are indicative. They are based on information provided by the owners and may change without notice. Despite the care we take in preparing them, they may contain errors or omissions.
Listings are not a contractual offer. Prices are shown in euros: for temporary rentals they are the monthly rent; for sales, the asking price. Any information that matters to your decision should be confirmed with us and in the property’s documents before making any commitment.
4. AI assistant
The website’s virtual assistant generates automatic answers with artificial intelligence, based on the information published on the website. Its answers may be inaccurate and are not binding on Win Win Property: please confirm important details with us. How messages are processed is described in the Privacy Policy.
5. Intellectual property
The texts, photographs, logo, design and other content of the website belong to Win Win Property or to their respective owners, who have authorised their use. They may not be copied, reproduced or distributed, in whole or in part, without prior written permission.
6. Use of the website
You agree to use the website lawfully, not to send false information or third-party data without authorisation, and not to do anything that could damage the website or disrupt its operation — for example, automated scraping, mass requests or attempts at unauthorised access.
7. Liability
We do our best to keep the website available and up to date, but we do not guarantee that it will work without interruptions or errors. To the extent permitted by law, we are not liable for damage arising from the use of the website or the inability to use it.
The website links to third-party services — such as WhatsApp, Google Maps, OpenStreetMap or the Portuguese Complaints Book — whose content and operation we do not control.
8. Personal data
How we process your personal data is explained in the Privacy Policy, which forms part of these terms.
9. Governing law and disputes
These terms are governed by Portuguese law. In the event of a consumer dispute, you may turn to the alternative dispute resolution entities listed in the Privacy Policy (section “Alternative dispute resolution”) or file a complaint in the Electronic Complaints Book (www.livroreclamacoes.pt). Otherwise, the Portuguese courts have jurisdiction, as provided by law.
10. Changes
We may update these terms at any time. The version in force is always the one published on this page, with the date of the last update shown at the top.